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Terms of service

Last updated: December 31st, 2016

TERMS AND CONDITIONS

Websites under the name of Pustak.org and its subdomains are operated by Bhartiya Sahitya Inc. and throughout the website as well as in this document, the terms “we”, “us” and “our” refer to Pustak.org.
Your use of this website is conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By accessing our website and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. 
These Terms of Service apply to all users of the website which includes browsers, vendors, customers, merchants, and/ or contributors of content.
Any new features or functions which are added to the current website shall also be subject to the Terms of Service. A current version of “Terms of Service” can be accessed at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website, the updates could be periodic or sporadic. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Conditions applicable to accessing online content
By agreeing to these Terms of Service, you consent that you are an adult as per lawfully permissible age in your state, province or country of residence and in case of a minor accessing this website, you have given your consent to allow them to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). A breach or violation of any of the Terms will result in an immediate termination of your Services.

General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You understand that content submitted by authors, publishers and readers (not including credit card, debit card on financial information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. We do not hold financial formation of users and credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
Accuracy, Completeness and Timeliness of information
Information made available on this site is relevant to a specific time and version of the product and this website is engaged in providing general information only. The information presented on this website should not be relied upon or used as the sole basis for making decisions without consulting other sources of information.
This website may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only.
Modifications to the Service and Prices Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Products or Services
Certain products or services may be available exclusively online through the website. Returns or exchanges are performed only according to our Return Policy. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our Returns Policy.
Third Party Links
Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
User Comments, Feedback and other Submissions
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Personal Information
Your submission of personal information through the store is governed by our Privacy Policy. We do not share our user’s personal information with any other parties.
Errors, Inaccuracies and Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law in that geography. No specified update or refresh date applied in the Service or on any related website should be construed to indicate that all information in the Service or on any related website has been modified or updated.
Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
Indemnification
You agree to indemnify, defend and hold harmless Pustak.org and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of state of New Jersey in United States of America.
Privacy Policy Pustak.org collects e-mail addresses and other contact details of people who register at our website and sends informational & promotional e-mail. The information we collect is not shared with or sold to others except under the certain circumstances where Pustak.org is obligated to disclose this information to investigating authorities who are pursuing illegal/suspicious activities.  
Cancellation, Returns & Refunds Cancellations can be done if the order is not shipped from our side. Once the order is processed and shipped it cannot be cancelled. Paper books purchased can be returned back within 14 days period and E-books can be returned within same calendar day. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
All refunds will be processed back to the same account/payment method which was used for purchase within 10-15 days.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the publisher. There are certain situations where only partial refunds are granted: (if applicable)
Books with obvious signs of use.
Any item not in its original condition, it is damaged or missing parts for reasons not due to our error.
Any item that is returned later then acceptable period.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
SHIPPING POLICY
Shipping/Delivery policy Page:
Delivery time – There are three type of shipping services available for orders outside of India
4-6 Days delivery
10-12 Days delivery
15-20 Days delivery
Within India all orders will be shipped with 14 days delivery.
Registered Office: 24 Lockwood Drive
Princeton, NJ 08540
USA
India Partner: Indian Audio Books
118/390, Kaushalpuri
Kanpur, U.P. 208012
India